^{Support Government-wide technology modernization initiatives including current state and future state, discovery sessions, gap analysis, implementation plan and road map, and full/phased implementation of technical standards, policies, and strategies.}

^{Plan new organizational capabilities for our clients to understand customer demand and deliver integrated offerings by a data-driven approach, business analytics, and standardized intake processes.}

^{Recommend appropriate organizational capabilities for products and services, tools, methodologies, and metrics to deliver shared services.}

^{Benchmark performance of mission- critical functions against private and public organizations to identify improvement areas for shared services.}

^{Develop a Voice of the Customer (VOC) process to improve the effectiveness of solutions provided, service delivery, and customer interactions.}

^{Design and develop community of practice forum for agency technology experts to improve performance and effectively implement IT standards and policies.}

^{Ensure that government client functions deliver effective, efficient, and accountable services to GSA or, as appropriate, across Federal Government.}

^{Develop a business case and/or cost and operational review to clearly identify direct and indirect costs; and recommend management actions to address areas for improvement.}

^{Engage and support government agency workforce to build an organization-wide understanding of how to perform core and emerging capabilities as well as build meaningful career planning mechanism for talent.}

We are a small Firm with "Big Four" processes and disciplined approach, highly experienced staff who provide subject matter expertise in strategic planning and analysis initiatives across the federal government. Kernel Associates has established a strong record of delivering low risk, high-value, high-impact results at multiple federal agencies.